INTRODUCTION

Cipher Pharmaceuticals is a specialty pharmaceutical company with a robust and diversified portfolio of commercial and early to late-stage products.

Cipher Pharmaceuticals Inc. (“Cipher”, "we", "our" or "us") respects your privacy, is accountable for your personal information and is committed to protecting it by complying with this policy.

This policy describes:

  • How we collect, use, disclose, and protect the personal information of our website users ("you").
  • The types of information we may collect from you or that you may provide when you visit the website www.cipherpharma.com (our "Website").
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

INFORMATION WE COLLECT ABOUT YOU

We collect and use several types of information from and about you, including:

  • Personal information, such as your name, mailing address, e-mail address, telephone number, and any other contact information.
  • Information You Provide to Us, including information or data provided by filling in forms or questionnaires, or information you provide when you interact with us directly, for example by phone, e-mail or other electronic communication method.
  • Information Collected from our Website, including Internet Protocol (IP) addresses, full Uniform Resource Locators (URLs), browser information, device information, website interactions and other technical information (for example, such as length of visits to certain pages or page interaction information.) Our policies regarding Cookies are detailed below.

HOW WE COLLECT INFORMATION ABOUT YOU

We use different methods to collect your information, including through:

  • Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
  • Automated technologies or interactions, for example, as you navigate to and through our Website, information is collected automatically, including usage details, IP addresses, and information collected through cookies and other tracking technologies.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To communicate with you about products and services available from Cipher.
  • To fulfill the purposes for which you provided the information.
  • To improve our business, products or services, and Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • We may also anonymize your personal information and use the resulting data for market research purposes.

DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect, or you provide as described in this privacy policy:

  • To fulfill the purpose for which you provide it.
  • For any purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers, or others.

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.

By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.

Cipher does not sell, rent or lease Personal Information to third parties.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

USE OF COOKIES

Cipherpharma.com uses cookies to improve user experiences on our website. The following policy explains what cookies are and how we use them on our website. If you do not want to receive cookies while browsing our website, you can modify your browser settings so that it notifies you when receiving cookies or you can choose to restrict or block cookies.

Cookies are tiny files, composed of a string of letters and numbers, placed on your computer (or other Internet enabled devices, such as smartphones or tablets) by web page servers. They enable the website owner to distinguish you from other users of the website. Cookies cannot be executed as code or used to deliver viruses, and they cannot enable us to access your hard drive. We cannot read any information on your hard drive even if we store cookies there.

The data generated through cookies on our website can be used for various purposes including the following:

Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they receive error messages. Information collected from such cookies is used to improve a website’s functionality in future versions.

Functionality Cookies
These cookies allow the website to remember choices you make such as user name, language, or region you are in and provide a more enhanced personal experience.

Cipherpharma.com is required by law to obtain your consent for all types of cookies that we place other than those that are “strictly necessary”.

You can learn more about how to manage your cookies by visiting the Help function of your browser, or you can visit www.aboutcookies.org, which provides detailed information on managing cookies on popular browsers.

Please be aware that parts of our website may not function correctly if you disable cookies.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the contacts page.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:

  • Information protected by solicitor-client privilege.
  • Information that is part of a formal dispute resolution process.
  • Information that is about another individual that would reveal their personal information or confidential commercial information.
  • Information that is prohibitively expensive to provide.

If you are concerned about our response or would like to correct the information provided, please contact us using the contacts page.

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us using the contact page or at:

Cipher Pharmaceuticals Inc.
5750 Explorer Drive, Suite 404
Mississauga, ON L4W 0A9
Phone: (905) 602-5840

To discuss our compliance with this policy please contact use the contact information listed above.

Last modified: December 2022